FAQs

Are Alter, Stuckler & Associates services covered under OHIP or other insurance plans?

We are not covered under OHIP. However, extended health carriers do cover the cost of psychological services. Contact your insurance provider for more information.

Do I need a referral from my doctor?

No referral is necessary. However, some patients may need a referral from their doctor for insurance purposes.

What is your cancellation policy?

We ask for 48 hours notice to cancel an appointment, otherwise there will be a cancellation fee.

Is there anything I should bring to my appointment?

In most cases the answer is no, but depending on the nature of the service being provided we may ask you to bring in previous assessments or report cards. If there is anything we need you to bring, the person you are meeting with will let you know ahead of time.

What is the therapy process?

Typically, the first visit serves as an initial intake meeting and is one hour in length. If the individual, couple, or family decides to proceed with treatment, sessions are generally booked on a weekly or bi-weekly basis. The number of visits required is determined on a case-by-case basis.

What is the psychoeducational assessment process?

Assessments generally involve 4-5 appointments. The first is an initial intake meeting with parents‬. Following this, ‬‪2-3 sessions with the child/adolescent occur (these are usually 2-2.5 hours in length)‬. The final visit is a feedback meeting with parents (the adolescent may attend).

At this appointment, or shortly thereafter, parents are provided a‪ written report detailing assessment findings and recommendations. ‬‪The entire process (from intake to final report) typically takes 4-6 weeks. Updated assessments and assessments for gifted placements might differ in terms of number of sessions required.